Terms & Conditions

Effective Date: July 8, 2026

Welcome to Balis Family Foods LLC. By accessing or using our website, or by placing an order for TENEA Premium Greek Extra Virgin Olive Oil, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Company Information

Balis Family Foods LLC
Wisconsin, USA

We are the exclusive U.S. importer and distributor of TENEA Premium Greek Extra Virgin Olive Oil.

2. Products

We strive to provide accurate descriptions, images, and pricing for every product. Because olive oil is a natural agricultural product, slight variations in color, flavor, aroma, and harvest characteristics may occur.

3. Orders

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product availability.

4. Pricing

All prices are listed in U.S. Dollars (USD). Applicable Wisconsin sales tax and any required local taxes will be calculated during checkout where required by law.

5. Payment

We accept secure online payments through our approved payment providers. Orders will not ship until payment has been successfully processed.

6. Shipping

Orders are shipped throughout the United States. Shipping costs are calculated during checkout. Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

7. Returns & Refunds

Please refer to our separate Returns & Refund Policy for complete details.

8. Product Storage

For best quality, store olive oil in a cool, dry place away from direct sunlight and heat. Proper storage helps preserve flavor, aroma, and nutritional value.

9. Intellectual Property

All website content, including logos, text, photographs, graphics, product descriptions, and trademarks, is the property of Balis Family Foods LLC or its licensors and may not be copied or reproduced without written permission.

10. Limitation of Liability

Balis Family Foods LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products, except as required by applicable law.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles.

13. Contact Us

Balis Family Foods LLC

Email: info@balisfamilyfoods.com

Website: www.balisfamilyfoods.com